Rates

Cruise Description Low Season
1st Jan 2017- 31st April 2017
Per person sharing*
High Season
1st May 2017 – 30th Nov 2017
Per person sharing*
Two Night Victoria Falls Cruise – Sengwe River $ 595 $ 645
Two Night Full Lake Cruise – Kariba > Binga / Binga > Kariba $ 645 $ 695
Three Night Full Lake Cruise – Kariba > Binga / Binga > Kariba $ 965 $ 1045
Three Night Matusadona Cruise Wildlife and Fishing $ 895 $ 975
Extra Adult Sharing a Cabin $ 180 per night $210 per night
Child (7-12 yrs) sharing a Cabin $ 120 per night $150 per night

*Single Supplement Rate will the sharing rate plus 50%

Guide / Pilot Rate (Please see Tour Guide Policy)

Policies

GENERAL DETAILS

  • All rates are quoted in United States Dollars (USD) or Equivalent INTL Currency
  • Rates are inclusive of all taxes and levies ( where applicable )
  • All rates are per person sharing in a cabin
  • Umbhoza has Two master suites on the second deck which attract an additional $50 p/p night
  • Zambezi Cruise Safaris reserves the right to limit the number of single cabins
  • Zambezi Cruise Safaris reserves the right to sail ANY of our three vessels on ANY cruise

OUR CRUISE RATE INCLUDES

  • All Taxes and Tourism Levies
  • Fullboard – (All Meals)
  • Beverage – All Local Zimbabwean – beers, spirits, soft drinks, still purified water, tea and coffee and selected SA wines
  • All boat based activities – From Tender boats which include Fishing, Game Viewing, Birding and Sunset
  • All fishing equipment and bait. Please note we reserve the right to charge for damaged or lost
  • All water based National Park Entry Fees

OUR CRUISE RATES EXCLUDE

  • Land based activities and canoeing
  • Land based National Parks and entry permits ( where applicable)
  • All road and Air Transfers
  • Visa Costs
  • Travel Insurance
  • Gratuities

CHILD POLICY

  • No children under 7 years (Unless full charter) ,over 12 years charged as adult
  • One adult sharing a cabin with a child under 12 will be charged at full adult sharing rate

*Please note there are no separate children activities , menus and programs on the cruises but we will endeavour to accommodate where ever possible

TOUR GUIDE POLICY

  • Each cruise will have a guide/ host on board for activities courtesy of Zambezi Cruise Safaris
  • *Please note *For guided group series there is no specific tour guide cabin on our boats , therefore (unless a vacant cabin is available, for which there will be no charge ) the guide will be required to use day beds on the covered deck areas with mosquito nets and public
  • Tour Guides not using a dedicated cabin will be charged at $ 75 per person / night
  • If a cabin is required for the guide / pilot this will be charged at standard cabin rate
  • *Please note* Unqualified tour guides (Zimbabwe Regs) cannot walk /canoe or guide any activities alone.

ACTIVITIES AVAILABLE ON THE BOATS

  • Complimentary boat based activities (from tender boats ) included in the rate : Fishing, Game Viewing, Birding and Sunset Cruises.

Additional Activities on offer for an additional fee consist of:

  • Game Drive in the Matusadona – $ 45 per person
  • Professional Guided Game Walks – $ 45 per person
  • Tonga Fishing Village Tour – $ 25 per person
  • Canoeing – $40 per person

CURRENCY

  • Zimbabwe operates in USD/GBP/Rand and Euros , please ensure you bring sufficient cash (hard currency)to cover any extras such as land based activities , gratuities , donations etc
  • *Please note *No credit card facilities on board the vessels

COMMUNICATION

  • There is mobile network coverage for 70 % of the Lake and very limited 3G and mobile internet
  • There is no WIFI or internet connectivity on board of the vessels

CLOTHING / ACCESSORIES

  • Dress code on board is casual

It is imperative that all clients have a wide brimmed hat /sun glasses/ sun block /mosiquito repellent and are taking anti malarial treatment

  • Recommended Accessories ; Binoculars ,camera, torch ,reading material (Kindle ) , electrical adapters ( boats are equipped with 3 pin square 220 volt plug points)
  • Recommended Clothing :Light long sleeved shirt , jogging pants , flip flops, walking boots( if bush walking) , swimming costume, light weight safari clothing

*Please note* Long sleeved clothing and trousers should be lightweight and are a precaution against mosquitoes at night when on the open deck (watching the stars when we crossing the Lake)

CRUISE DATES

  • Zambezi Cruise Safaris has scheduled FIT Cruise departure dates for 2017 for the Sengwe River Cruises and Full Lake Cruises from Kariba to Binga and Binga to Kariba .However we are able to create further dates of any length based around group series
  • Matusadona Wildlife & Fishing Cruises are booked upon request and limited to Group Series and or with minimum of 4
  • Any cancellations or amendments to cruise departure dates will be communicated at least 60 days prior to any departure date

NO SAIL POLICY

  • Zambezi Cruise Safaris has a minimum number of cabins sold policy to ensure that the vessel sails
    • SENGWE RIVER CRUISE – 3 cabins
    • KARIBA to BINGA /BINGA to KARIBA – 5 cabins
    • MATUSADONA WILDLIFE CRUISE – 4 cabins
    • SAFARI CRUISE PACKAGES – ( See cruise packages for min /max pax)
  • Any cancellation of cruises will be communicated to the client at least 60 days prior to the Cruise departure date

DEPARTURE TIMES & DETAILS

  • SENGWE RIVER CRUISE – Boarding times between 12:30 & 13:30 (Transfer collections from Vic Falls Hotels from 06:30 – 07:30)

Disembarking Day – Cruise arrives in harbour between 09:00 & 10:00 – drops at VFS Hotels between 14:30 & 16:00

  • KARIBA to BINGA FULL LAKE CRUISE – Boarding times between 11:00 & 12:30 (Transfers depart Harare / Pamuzinda – 06:30)

Disembarking Day – Cruise arrives in harbour between 09:00  & 10:00

  • BINGA to KARIBA FULL LAKE CRUISE – Boarding times between 12:30 & 13:30 (Transfer collections from Vic Falls Hotels from 06:30 – 07:30)
  • Disembarking Day – Cruise arrives in harbour between 11:00 & 12:00
  • MATUSADONA WILDLIFE & FISHING CRUISE – Boarding times between 12:00 & 13:00 (Transfers depart Harare / Pamuzinda – 06:30)

Disembarking Day – Cruise arrives in harbour between 11:00 & 12:00

*Please Note* For Packages these can vary according to requirements

NO SAIL POLICY

  • Zambezi Cruise Safaris has a minimum number of cabins sold policy to ensure that the vessel sails
    • SENGWE RIVER CRUISE – 3 cabins
    • KARIBA to BINGA /BINGA to KARIBA – 5 cabins
    • MATUSADONA WILDLIFE CRUISE – 4 cabins
    • SAFARI CRUISE PACKAGES – ( See cruise packages for min /max pax)
  • Any cancellation of cruises will be communicated to the client at least 60 days prior to the Cruise departure date

Transfers

GENERAL DETAILS

  • All rates are quoted in United States Dollars (USD)
  • Rates are inclusive of all taxes and levies (where applicable)
  • All road transfers are based on a minimum of 4 pax
  • Zambezi Cruise Safaris reserves the right to amend transfer rates

APPROXIMATE ROAD TRANSFERS TRAVEL TIMES

  • Victoria Falls to Binga (5hrs)
  • Hwange Main Gate to Binga and Binga to Hwange Main Gate (3hrs)
  • Chobe Lodges to Binga (6hrs)
  • Livngstone to Binga (5hr30min)
  • HRE International to Pamuzinda (1hr30min) to Kariba/ Mana Pools (4hr30)

TRANSFERS

All rates for all transfers available on request

BOAT TRANSFERS

Are available to all of our partners lodges on Lake Kariba ; Rhino Safari Camp , Bumi Hills Safari Lodge , Musango Safari Camp

ROAD TRANSFERS

  1. HRE International to Pamuzinda(1hr30min)to Kariba/ Mana Pools(4hr30)
  2. Kariba to Mana Pools (Chirundu) (2hr30min)
  3. Mana Pools to Pamuzinda(5hrs) / Hre Interantional (1hr30min)
  4. Victoria Falls to Binga and Binga to Victoria Falls (5hrs)
  5. Hwange Main Gate to Binga and Binga to Hwange Main Gate (3hrs)

AIR TRANSFERS – (Min 4 Pax)

Zambezi Cruise Safaris can organise a seat and charter rate for Air Transfers from Victoria Falls to Binga/ Binga to Victoria Falls / Victoria Falls – Bumi Hills/ Bumi Hills to Victoria Falls / Kariba to Victoria Falls / Victoria Falls to Kariba and all destinations including Pamuzinda Safari Lodge

FIT TRAVELLER (FOREIGN INDEPENDENT TRAVELLERS)

  • Reservations comprising of one to six passengers per night ( 3 cabins)

GROUP TRAVELLER

  • Reservations comprising of six or more passengers per night

TERMS AND CONDITIONS

PAYMENT DETAILS

  • Credit Cards accepted: VISA, MASTERCARD and MAESTRO
  • Direct bank transfer is our preferred method of payment. All incoming payments are gross and bank charges are for the payees account.
  • Banking Details available on request.

FIT TRAVELLER – PAYMENT POLICY

  • Reservations are held on a provisional basis until a deposit is received under the below :
    • Prior to date of departure:
      • More than 90 days prior to travel date – 50% deposit
      • Less than 90 days prior to travel dates – Full amount payable

     

    • Once the applicable deposit is received the reservation will be regarded as confirmed and subject to the applicable cancellation policy
    • Balance of payment must be received at least 30 days prior to arrival

    Please note : Whilst a reservation is in a provisional status another reservation can be waitlisted against your reservation .You will be informed in writing to confirm your booking by paying the relevant deposit within 5 working days

FIT TRAVELLER – CANCELLATION POLICY

  • Prior to date of departure:
    • More than 91 days prior to travel date – Full deposit refunded less bank charges
    • Between 90 days and 61 days prior to travel – 50 % of the full payment is forfeited
    • Less than 60 days prior to travel –100% of full payments forfeited

GROUP TRAVELLER BOOKING – DEPOSIT POLICY

  • All reservations are subject to the below deposit and payment policy. Bookings will only be guaranteed if done in accordance with the below:
    • For bookings more than 6 Months (180 days) to departure date – A refundable deposit equal to 20% of the total value of the booking is required to confirm a booking .The booking will be held in a provisional status until 180 days prior to charter and there after released automatically if not confirmed by deposit
    • Bookings between 180 and 90 days to departure – A non-refundable deposit equal to 50% of the total

    Value of the booking is required to confirm a booking .The booking will be held in a provisional status for 5 days and there after released automatically if not confirmed

    Bookings less than 90 days to departure – Full Invoice amount due to confirm the booking. You will be given 5 days to make payment or your booking will be automatically released

GROUP TRAVELLER – CANCELLATION POLICY

    • Prior to date of departure:
      • More than 180 days prior to travel date – Full deposit refunded less bank charges
      • Between 180 days and 90 days prior to travel – 50 % of the full deposit payment is forfeited

    Less than 90 days prior to travel – 100% of the full payment forfeited

ITINERARY and VESSEL DISCLAIMER

  • While it is our intention to supply as much detail as possible to our cruise itinerary (overnight mooring, described routes, activities etc ) There is a certain amount of flexibility built into the itinerary and on occasion it may be necessary or desirable to make alterations . The trip details and general guide to what to expect on a cruise and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered (Lake Levels , Green Season ,Weather) – All effect the wildlife
  • Zambezi Cruise Safaris reserves the right to amend or change any route , activity or destination
  • Whilst we endeavour to provide a specific vessel from our fleet , if for any reason of breakdown or min/pax levels, we have the right to substituted a different vessel of similar standard from our fleet (or under extreme circumstances contract another vessel of similar standard )

HEALTH & SAFETY

  • A health and safety talk will be given to all passengers prior to the cruise departure. At least two members of each vessels crew are fully trained in first aid within the past three
  • All of our vessels are fully equipped to their maximum passenger capacity with life jackets ,life rings and life rafts .On board is also a fully stocked first aid
  • Each vessel travels with at least one tender boat which also acts as a rescue life boat from the main vessel
  • All of our vessels are equipped with a navigation and radio system and are in contact with other vessels and the Lake Captains in Kariba and Binga
  • Lake Kariba and Zambezi River /Valley are Malaria areas and we suggest all clients take the necessary prophylactics. ( Please consult your local doctor for further advice )

INSURANCE

  • Zambezi Cruise Safaris are fully insured by the respected SATIB Insurance group who is underwritten by the Lloyds of London
  • All clients must however take out personal travel insurance and this must be produced if requested

GUESTS NATIONALITY / PASSPORTS

  • On all confirmed bookings (or within 30 days of travel ) agents must produce a copy of the passengers passport page showing nationality Please note* :This is a requirement of the Zimbabwe Tourism Authority of Zimbabwe

AMMENDMENTS TO RATES

  • Zambezi Cruise Safaris reserves the right to amend rates subject to any changes on government legislation , but will honour any confirmed bookings at the existing agreed rates (Confirmed booking definition :Zambezi Cruise Safaris has received a deposit as our FIT Traveller and Group Traveller Terms and Conditions)

FORCE MAJEURE

    • Zambezi Cruise Safaris a member of the Dunhu Ramambo group shall not be obliged to perform any obligation under the Contract if such performance is rendered impossible, substantially more difficult or delayed as a result of Acts ,orders or Regulations issued by Central or Local Government , National Parks ,war , riots , hostilities ,flood , fire accident , act of God or any other cause , event or occurrence which Zambezi Cruise Safaris is either unable to prevent having due regard to its interests .Zambezi Cruise Safaris shall not be liable for any loss , damage , cost or delay arising from or as a result of such non performance . The onus is on the operator to ensure that their clients are in possession of adequate travel insurance (proof of such may be required)

Reservation Contacts

ZAMBEZI CRUISE SAFARI RESERVATIONS

All bookings for all FIT Foreign Independent Travellers and Group Cruises are handled at Dunhu Ramambo Head Office in Selous at Pamuzinda Safari Lodge:

For all bookings and further inquiries contact

Phil Dobinson (Managing Director)
DMCs / Travel Agency Groups/Group Series Operators
Email:
phil@dunhuramambo.com
Tel : +263 772568964

Byran Rocher (General Manager)
DMCs / Travel Agency Groups/Group Series Operators
Email :
gm@dunhuramambo.com
Tel : +263 778921411

Admire Mukono
Independent Travel Agents / Direct FIT Bookings
Email: admire@dunhuramambo.com
Tel ; + 263 773096017

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